Utility Customer Portal

What is the Utility Customer Portal?

This utility customer portal is a user-friendly dashboard to show detailed information about your electric and water usage such as:

  • Billing Cycle Usage 
  • Billing Cycle Data
  • Billing Threshold
  • Custom Alerts & Notifications

Before Getting Started

Setting Up Your Account 

  • To set up a new account, you will be prompted to accept the terms and conditions, and then enter your email address. 
  • You will then receive an email from Sensus Analytics with another web link to finish setting up your account. You will need to enter your five digit customer ID number and the street number of your address, number only; do not include street name.
  • Once you’ve set up your account, you can review your utility usage, set alerts/notifications, and select settings for how the information is presented.

Click Here to Access the Customer Portal - button that links to portal PDF  Opens in new window

Please contact Utility Billing at (817.598.4225) OPT 6, for any questions regarding setting up an account.