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1. How can a call be made when service is not activated?

FCC (Federal Communications Commission) regulation requires that 9-1-1 calls be connected at no charge from all wireless phones whether they have been activated for paid service or not.

However, since there is no service agreement connected with these phones, there is no call back number for 9-1-1 call takers. Calls made to 9-1-1 are contingent upon the caller telling the call taker where they are. More...

2. How can I obtain a 9-1-1 cell phone?

Getting a cell phone for emergency use is easy. There is a brief application process and applicants are served on a first come, first served basis. Application can be made at the Weatherford Police Department. More...

3. My 9-1-1 Emergency Cell Phone quit working. Can I get a new one?

Bring your phone to the Weatherford Police Department and we will issue you another one, if phones are available. More...

4. I no longer need my 9-1-1 Emergency Cell Phone. Can I return it?

You bet! If it is still functioning perhaps it can be of help to someone else. More...