How can I pay my utility bill?

Online: Online: Payment and Customer Portal: Mobile apps are available: App Store: Play Store: Phone: 817-598-4225, you will need your account number. You can pay with an electronic check, debit card and/or credit card. We do not accept American Express. Mail: PO Box 255, Weatherford, TX 76086. Please include your account number. In person: City Hall located at 303 Palo Pinto Street, Weatherford, TX 76086 Overnight Secure Drop Box: Our drop box is located on Davis Street on the west end of the building. Please include your account number. Automatic withdrawal from bank account: Please download the application and return with a voided check, email us at, or contact us at 817-598-4225.

Our Customer Service Phone Number offers some self-service options as well as options to speak to live representatives. Our secure phone line offers a few options, over the phone payments, set up new utilities accounts, restore service and more!
Phone Number and OptionService you are needing
817.598.4225 OPT 1Pay utility bill over the phone (using IVR)
817.598.4225 OPT 2Assistance with your utility bill or account or to establish new service
817.598.4225 OPT 3Assistance with solid waste and recycling services
817.598.4225 OPT 4Report an outage for Water, Wastewater, or Electric
817.598.4225 OPT 5Non-emergency issues with your Water, Wastewater, or Electric service 
817.598.4225 OPT 6Speak to a representative for Utility Billing questions
Bank Draft Application

Show All Answers

1. What are your hours of operation?
2. Where are you located?
3. What number do I call to report electrical outages?
4. Do you require deposits on residential accounts?
5. How do I set up utility services?
6. What utility services do you provide?
7. How can I pay my utility bill?
8. Who do I contact with a billing question?
9. How many days do I have to pay my bill?
10. How will I be notified before my service is disconnected for non-payment?
11. What is the TRWD Pass Through Fee?
12. When do I get my deposit back?
13. How many extra rolls of trash bags/can liners can I purchase and for how much?