How do I set up my Utilities Customer Portal account?

How to set up an account:

Before getting started, make sure you have your utility bill for reference – you will need to know your account number (it is an 8 digit number ##-####-##) 

Click on the following web link to access the customer portal: 

To set up a new account, you will be prompted to accept the terms and conditions, and then enter your email address. 

You will then receive an email from Sensus Analytics with another web link to finish setting up your account. 

You will need to enter your utility account number (##-####-##) and the street number of your address. 

Once you’ve set up your account, you can review your utility usage; set alerts/notifications, and select settings for how the information is presented.

Show All Answers

1. How do I set up my Utilities Customer Portal account?
2. What is the Utilities Customer Portal?
3. What information is available on the Utility Customer Portal?
4. How much does it cost to sign up for a Utility Customer Portal?
5. Who do I contact with a billing question?
6. What services are featured on the Utility Customer Portal?
7. How secure is my data and information?
8. I cannot see what I used today. Why?
9. Can this system help me detect a leak?
10. Can the system tell me if I am excessively using water?
11. Can this help me conserve?