How secure is my data and information?

Data from the meters is encrypted and sent through a safe and secure network to the utility databases. The meter system transmits only the water meter readings, the meter identification number, and diagnostic information to verify that the automated meter equipment is operating correctly. Only key authorized utility personnel, such as utility billing representatives can access your account if needed.

Show All Answers

1. How do I set up my Utilities Customer Portal account?
2. What is the Utilities Customer Portal?
3. What information is available on the Utility Customer Portal?
4. How much does it cost to sign up for a Utility Customer Portal?
5. Who do I contact with a billing question?
6. What services are featured on the Utility Customer Portal?
7. How secure is my data and information?
8. I cannot see what I used today. Why?
9. Can this system help me detect a leak?
10. Can the system tell me if I am excessively using water?
11. Can this help me conserve?