One of the many benefits to the utility customer portal is the ability to set alerts to keep up with water usage based on the customer’s settings. The two main alerts are vacation and usage alerts:
- Vacation Alert: If you know you are going to be gone during a period of time and no water will be used you have the ability to set a vacation alert. If water is used during the time you have set, you will be notified of usage 24 hours after it happens via text or email depending on your setting preferences.
- Usage Alert: By creating a usage alert, users can set customized text and email alerts to keep up with water usage for a specific time range and/or usage amount they set, such as daily, monthly, annual, or billing cycle usage alerts.